Last Updated: [Month Day, Year]

1. Introduction

[PURESTAR] (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you:

• Visit https://psd-carbon.com/
• Submit an inquiry or request a quotation;
• Contact us by email, telephone, online form, or other communication channels;
• Subscribe to our marketing communications;
• Purchase or inquire about our products and services; or
• Otherwise interact with us.

By using our website, you acknowledge that your personal information may be handled as described in this Privacy Policy.

This Privacy Policy applies only to information processed through our website and related business communications. It does not apply to third-party websites, platforms, or services that have their own privacy policies.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

2.1 Information You Provide Directly

When you contact us, submit an inquiry, request a quotation, or communicate with our team, you may provide:

• Your name;
• Company name;
• Job title or department;
• Business address;
• Country or region;
• Telephone or mobile number;
• Email address;
• Product requirements;
• Technical specifications;
• Project details;
• Purchase quantities;
• Delivery requirements;
• Files, drawings, images, or documents you upload;
• Communication records; and
• Any other information you voluntarily provide.

Please do not provide sensitive personal information unless it is necessary for your request.

2.2 Information Collected Automatically

When you access or use our website, we or our service providers may automatically collect certain technical information, including:

• Internet Protocol address;
• Browser type and version;
• Device type;
• Operating system;
• Screen resolution;
• Language settings;
• Approximate location based on your IP address;
• Referring website;
• Pages viewed;
• Links clicked;
• Date and time of access;
• Time spent on the website;
• Website navigation and interaction data;
• Cookie identifiers; and
• Error logs and security-related information.

We use this information to maintain website security, understand website performance, improve the user experience, and analyze how visitors use our website.

2.3 Information From Third Parties

We may receive information about you from third parties, including:

• Business partners;
• Distributors or agents;
• Publicly available business directories;
• Trade-show organizers;
• Social media platforms;
• Analytics providers;
• Advertising providers; and
• Fraud prevention or website security providers.

When you provide personal information about another person, you confirm that you have the authority to provide that information and that the individual has been appropriately informed.

3. How We Use Your Information

We may use personal information for the following purposes:

• To respond to inquiries and quotation requests;
• To understand your product or project requirements;
• To prepare proposals, quotations, samples, or technical solutions;
• To process and manage orders;
• To provide customer service and after-sales support;
• To communicate about production, payment, shipping, and delivery;
• To manage our relationship with customers, suppliers, distributors, and business partners;
• To verify the authenticity and security of inquiries;
• To improve our products, services, website, and customer experience;
• To analyze website traffic and visitor behavior;
• To maintain the security and functionality of our website;
• To prevent fraud, spam, abuse, and unauthorized access;
• To send product updates, company news, or marketing communications where permitted;
• To comply with contractual, tax, accounting, regulatory, and legal obligations;
• To establish, exercise, or defend legal claims; and
• To complete a merger, acquisition, restructuring, financing, or sale of all or part of our business.

We will not use personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by law.

4. Legal Bases for Processing

Where applicable data protection law requires us to identify a legal basis, we may process personal information based on:

4.1 Contractual Necessity

We may process information when necessary to:

• Provide a quotation;
• Take steps before entering into a contract;
• Process an order;
• Deliver products or services; or
• Perform our contractual obligations.

4.2 Legitimate Interests

We may process information where necessary for our legitimate business interests, including:

• Responding to business inquiries;
• Managing customer relationships;
• Improving our website and services;
• Protecting our systems;
• Preventing fraud and spam;
• Conducting business analysis; and
• Promoting relevant products and services.

We consider the potential effect of such processing on your privacy rights before relying on legitimate interests.

4.3 Consent

We may rely on your consent when:

• You subscribe to marketing communications;
• You accept non-essential cookies;
• You voluntarily provide certain information; or
• Applicable law otherwise requires consent.

You may withdraw your consent at any time. Withdrawal does not affect processing carried out before consent was withdrawn.

4.4 Legal Obligations

We may process personal information when necessary to comply with laws, regulations, court orders, government requests, tax requirements, customs requirements, or other legal obligations.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

Cookies are small data files stored on your device when you visit a website. They may help us recognize your browser, remember preferences, maintain security, measure website performance, and understand how visitors interact with our website.

We may use the following categories of cookies.

5.1 Strictly Necessary Cookies

These cookies are required for the website to operate properly. They may support:

• Website security;
• Form submission;
• Session management;
• Load balancing;
• Spam prevention; and
• Consent preference storage.

These cookies generally cannot be disabled through our website.

5.2 Functional Cookies

Functional cookies may remember choices such as language, region, or display preferences.

5.3 Analytics Cookies

Analytics cookies help us understand:

• The number of visitors to our website;
• Which pages visitors view;
• How visitors arrive at the website;
• How long visitors remain on particular pages; and
• Whether visitors experience technical errors.

Our website may use analytics services such as [GOOGLE ANALYTICS / MICROSOFT CLARITY / OTHER ANALYTICS TOOL].

5.4 Advertising Cookies

[Delete this section if the website does not use advertising, remarketing, or tracking pixels.]

Advertising cookies may be used to measure campaigns, limit repeated advertisements, create audience groups, or show advertisements that may be more relevant to visitors.

Our website may use advertising or remarketing services such as [GOOGLE ADS / META PIXEL / LINKEDIN INSIGHT TAG / OTHER TOOL].

Where required by applicable law, non-essential cookies will be used only after obtaining your consent.

You may manage cookies through:

• Our website cookie settings;
• Your browser settings; or
• The privacy controls provided by the relevant third-party service.

Disabling certain cookies may affect some website features.

6. Contact Forms and Anti-Spam Services

When you submit a contact form or quotation request, we collect the information entered in the form and certain technical information needed to process and secure the submission.

Our website may use anti-spam or verification services such as [GOOGLE RECAPTCHA / CLOUDFLARE TURNSTILE / AKISMET / OTHER SERVICE].

These services may collect technical information, such as IP address, browser information, device information, and user interaction data, to determine whether a submission is made by a person or an automated system.

7. How We Share Personal Information

We do not sell or rent personal information for monetary consideration.

We may share personal information with the following categories of recipients when reasonably necessary.

7.1 Service Providers

We may use third-party providers for:

• Website hosting;
• Cloud storage;
• Email hosting;
• Website maintenance;
• Cybersecurity;
• Spam prevention;
• Analytics;
• Customer relationship management;
• Payment processing;
• Accounting;
• Translation;
• Shipping;
• Logistics; and
• Marketing communications.

These providers may process information only to provide services to us and are expected to protect the information they receive.

7.2 Business Partners

We may share relevant information with authorized distributors, agents, suppliers, manufacturers, logistics providers, or other business partners when necessary to respond to your inquiry, prepare a quotation, manufacture a product, or complete an order.

7.3 Professional Advisers

We may share information with lawyers, accountants, auditors, insurers, consultants, or other professional advisers where reasonably necessary.

7.4 Legal and Regulatory Authorities

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law;
• Respond to a lawful government request;
• Comply with a court order, subpoena, or legal process;
• Investigate fraud, security incidents, or illegal activity;
• Protect our rights, property, or safety; or
• Protect the rights, property, or safety of customers, users, employees, or others.

7.5 Business Transfers

If our business is involved in a merger, acquisition, financing, restructuring, bankruptcy, asset sale, or similar transaction, personal information may be disclosed or transferred as part of that transaction.

7.6 With Your Consent

We may disclose personal information to another party when you have authorized or requested us to do so.

8. International Data Transfers

We operate an international business and may communicate with customers, suppliers, service providers, and business partners located in different countries.

As a result, personal information may be transferred to, stored in, or processed in countries outside your country of residence. Privacy laws in those countries may differ from the laws in your country.

Where required by applicable law, we will use appropriate safeguards for international data transfers. These safeguards may include:

• Contractual data protection obligations;
• Standard contractual clauses;
• Transfers to countries recognized as providing adequate protection;
• Security and confidentiality requirements; or
• Other legally recognized transfer mechanisms.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• The nature of the information;
• The purpose for which it was collected;
• Whether an inquiry became a business transaction;
• The duration of the customer or supplier relationship;
• Contractual requirements;
• Warranty and after-sales obligations;
• Tax, accounting, customs, and regulatory requirements;
• Potential disputes or legal claims; and
• Applicable limitation periods.

As a general guideline:

• General inquiry records may be retained for up to [2/3] years after our last communication;
• Customer and order records may be retained for up to [5/7/10] years or for the period required by applicable law;
• Marketing subscription information may be retained until you unsubscribe or withdraw consent;
• Website analytics information may be retained according to the retention settings of the relevant analytics service;
• Security logs may be retained for the period reasonably necessary to investigate and prevent security incidents.

When personal information is no longer required, we may delete, anonymize, or securely archive it.

10. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against:

• Unauthorized access;
• Accidental loss;
• Improper use;
• Unauthorized disclosure;
• Alteration; and
• Destruction.

These measures may include:

• Secure website connections;
• Access controls;
• Password protection;
• Firewalls;
• Malware protection;
• Software updates;
• Secure backups;
• Employee confidentiality obligations; and
• Restricted access to personal information.

However, no method of transmission over the internet or electronic storage system is completely secure. We cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Request restriction of processing;
• Object to certain processing;
• Withdraw consent;
• Request a portable copy of certain information;
• Opt out of direct marketing;
• Opt out of certain sales, sharing, or targeted advertising where applicable;
• Request information about how your data is used and disclosed; and
• Submit a complaint to an applicable data protection authority.

These rights may be subject to legal conditions, limitations, and exceptions.

To exercise a privacy right, contact us using the details in the “Contact Us” section.

We may ask you to provide information needed to verify your identity and confirm that the request relates to you. We will use verification information only for handling your request.

You may also authorize another person to submit a request on your behalf where permitted by law. We may require proof of that authorization.

We will not discriminate against you for exercising a privacy right protected by applicable law.

12. Marketing Communications

Where permitted, we may send you information about:

• New products;
• Product updates;
• Technical solutions;
• Company news;
• Trade shows;
• Promotions; and
• Related services.

You may unsubscribe at any time by:

• Clicking the unsubscribe link in an email;
• Replying to the email with an unsubscribe request; or
• Contacting us at [PRIVACY EMAIL ADDRESS].

Even after you opt out of marketing, we may continue sending non-promotional messages relating to inquiries, quotations, orders, customer service, security, or legal matters.

13. Sale or Sharing of Personal Information

We do not sell personal information in exchange for money.

[Delete the following paragraph if the website does not use advertising or cross-context behavioral advertising.]

Certain privacy laws may define some disclosures involving advertising cookies, analytics technologies, or advertising partners as a “sale” or “sharing” of personal information, even when no money is exchanged. Where applicable, you may request to opt out by using our cookie settings or contacting us.

14. Do Not Track and Global Privacy Control

Some browsers offer “Do Not Track” signals. Because there is not a universally accepted standard for responding to all Do Not Track signals, our website may not respond to them in a consistent manner.

[Keep the following paragraph only if your cookie or consent system supports Global Privacy Control.]

Where required by applicable law and technically supported, we recognize Global Privacy Control signals as an opt-out request for applicable browser-based sales, sharing, or targeted advertising.

15. Children’s Privacy

Our website and services are intended for business customers and are not directed to children under the age of [13/16].

We do not knowingly collect personal information from children. If you believe a child has provided personal information through our website, please contact us. We will review the request and delete the information where appropriate.

16. Sensitive Personal Information

We do not intentionally request or collect sensitive personal information through our website, such as:

• Government identification numbers;
• Financial account credentials;
• Precise geolocation;
• Medical or health information;
• Biometric information;
• Racial or ethnic origin;
• Religious beliefs;
• Political opinions; or
• Sexual orientation.

Please do not submit sensitive personal information through general inquiry forms, email, or file-upload functions unless it is strictly necessary and you have been specifically asked to provide it.

17. Third-Party Websites and Services

Our website may contain links to third-party websites, social media pages, marketplaces, payment platforms, maps, videos, or other external services.

We are not responsible for the privacy, security, content, or practices of third-party services. We encourage you to review the privacy policy of each third-party service before providing personal information.

18. Embedded Content

[Delete this section if the website does not embed third-party content.]

Our website may include embedded content such as:

• YouTube or Vimeo videos;
• Google Maps;
• Social media posts;
• Online chat tools;
• Product catalogs; or
• Third-party forms.

Embedded content may allow the relevant third party to collect information about your device and interaction with the content. The third party’s handling of information is governed by its own privacy policy.

19. Automated Decision-Making

We do not use personal information collected through this website to make decisions based solely on automated processing that produce legal or similarly significant effects.

[Revise this section if the website uses automated credit decisions, applicant screening, profiling, or other significant automated decision-making.]

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our business operations;
• Website functions;
• Service providers;
• Data-processing practices;
• Security measures; or
• Applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Where required, we may provide additional notice of material changes through the website, email, or another appropriate method.

We encourage you to review this Privacy Policy periodically.